Privacy policy

These conditions are valid with their publication on the site on 20.05.2018.

Privacy policy

The personal data that www.garden-max.eu receives during registration (name; phone; e-mail) will be used only for customer service - receiving and executing orders, providing information in the form of a newsletter and contacting users in case of problems with the order. We provide your phone number and name to the courier company to deliver the shipment to you. garden-max.eu guarantees that the data in question will not be provided in any form to other third parties or used for purposes other than those described above. Users who subscribe to our newsletter can unsubscribe at any time. The user account of a specific user can be deleted from the database of garden-max.eu together with the data attached to it at any time at the request of the user, unless we are legally obliged or necessary to respond to your complaint. to protect our rights in the event of a lawsuit or to fulfill a legal obligation to store accounting information for tax control purposes.

Deleting an account (user data) is available when you log in (log in with username and password) and on the "Account" page click on "If you want to delete everything related to your account, please click" here "", then you will receive a message "All recorded data associated with your account have been deleted. This includes a shopping cart with selected products and your personal data!" Once the account information with the specific username and password is deleted, you will not be able to log in to the site.

Data that cannot be directly or in combination with other data related to your true identity is not considered personal data.

This Privacy Policy applies to your personal data when you visit www.garden-max.eu or use our services, but does not apply when you use other sites or services that we do not own or control.

Personal data is data through which an individual can be identified.

Every time you contact us or visit our website, you provide us with your personal information. In order to use our services, we must collect and process your personal data. We work conscientiously and purposefully to minimize the data we process and to protect it as much as possible.

We collect and process the following personal data:

- When you visit our website, our web servers temporarily record and store for security purposes the connection data of the computer that connects to our site, the web pages you visit our site, the date and duration of the visit, the identification data of the type of the browser and operating system used, as well as the website through which you linked to our site.

- When you contact us by phone, it is likely that conversations will be recorded and stored temporarily, for security purposes and to improve the quality of our service. These conversations are kept for 2 months, after which they are deleted.

- When we receive your inquiry through one of our contact forms, we will use the contact details provided to contact you and provide the information or assistance you need.

- details of the sender and consignee of the consignment or service (and of the applicant for the service where different from the sender or consignee): name, mobile or fixed telephone number, address for sending and receiving the consignment or other service, e-mail address mail. We need this data in order to perform the requested service, to compile the necessary documents related to the movement of shipments, to contact you at any time, if necessary for the successful, quality and timely execution of the assigned, to meet Your inquiries, to consider your complaints and other requests;

- We collect and process a history of your requests and services performed for you, for statistical and marketing analysis, systems testing, maintenance and development, as well as to respond to complaints, disputes or claims.

We will not use your contacts to advertise third party products or services.

We process and use only data that you have provided to us voluntarily, and we rely on the fact that this data is owned and provided by you lawfully.

This means that each user is responsible for not providing data to third parties in violation of their rights to personal data protection, as we do not have access to these persons and there is no practical possibility to control whether personal data provided to third parties is done with their knowledge or consent given in accordance with legal requirements.

Therefore, each person bears unlimited personal liability if he provides us with data to a third party without his knowledge or without his consent in accordance with the requirements of applicable data protection law, regardless of the type of data or the reasons for which provide: names, telephone, e-mail address, address of receipt or delivery of the shipment and any others.

We do not provide services to minors under the age of 18. If you are under the age of 18, please seek the assistance of an adult to use our services.

We do not share, sell, provide or otherwise distribute your personal data to third parties and will not do so in the future, unless required by law, not required for the purposes of the contract, or unless you have explicitly stated consent to this.

In other cases, your data may be provided to trusted providers - accountants, auditors, legal and other advisers, in connection with the accounting of our activities, the statutory audit of our financial statements, our legal services and the exercise of our legal rights in connection with with our contractual relationship with you.

When your personal data is contained in accounting documents on paper or technical media, which may be required by us on a legal basis for the needs of tax control, the period of storage of this personal data will be 10 years.

Your personal data provided during your registration on the website www.garden-max.eu is stored and processed for the period of registration until you request deregistration and deletion of your account.

Your personal data (those that are required) is only available to employees or subcontractors (and their employees) who need access to them in order to fulfill their obligations arising from our relationship with you.

The access of the auditing state bodies, the prosecutor's office, investigative bodies and the Ministry of Interior, duly identified with relevant documents, is also lawful.

We reserve the right to change our Privacy Policy from time to time.